Privacy Policy
Effective Date: {Insert Date}
Aladin Couirer Service Limited (“Aladin Courier”, “We”, “Our”, or “Us”) values the trust you place in us. This privacy policy explains how we collect, store, use and protect your information when you access our website, use our mobile or courier service, or communicate with us.
By accessing or using our services, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you interact with our services, we may collect personal details including:
a. Full name
b. Contact number
c. E-mail address
d. Pickup and delivery address
e. National ID or other identification details (where required by law or shipment regulations)
f. Company or business name (for corporate accounts)
g. Billing and payments details
h. Shipment information such as parcel description, weight, and declared value
i. Any additional information you voluntarily provide
1.2 Shipment-Related Information
To ensure proper delivery and tracking, we may collect:
a. Sender and recipient contact details
b. Special delivery instructions
c. Real-time tracking updates
d. Proof of delivery records
1.3 Website & Technical Data
When visiting our website, certain information may be collected automatically, such as:
a. IP address
b. Browser type and version
c. Device type
d. Pages viewed
e. Date and time of access
1.4 Cookies and Tracking Technologies
We may use cookies or similar tools to:
a. Enhance website performance
b. Analyze visitor behavior
c. Improve user experience
You may modify your browser setting to disable cookies. However, doing so may limit certain website functionalities.
2. How We Use Your Information
We use the collected information for the following purposes:
a. To process, manage, and deliver shipments
b. To provide pickup and logistics services
c. To send shipment updates and tracking notification records
d. To process payments and maintain transaction records
e. To respond to customer inquiries and service quality
f. To prevent fraud and maintain security
g. To comply with applicable laws and regulatory requirements
We only use personal information for legitimate business purposes related to our courier and logistics operations.
3. Information Sharing
We do not sell, rent, or trade your personal information.
However, we may share necessary information with:
a. Authorized delivery personnel and logistics partners
b. Payment processing providers
c. IT support, software, or hosting service providers
d. Government agencies or law enforcement authorities when required by law
All third parties are required to handle your data securely and confidentially.
4. Data Retention
We retain personal and shipment only for as long as necessary to:
a. Complete delivery services
b. Maintain accurate transaction and accounting records
c. Fulfill legal and regulatory obligations
d. Resolve disputes or enforce agreements
You may request deletion of your personal data, Subject to legal or operational requirements.
5. Data Protection & Security
We apply reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, alteration or misuse.
While we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be completely secure.
6. Your Rights
Subject to applicable laws, you may have the right to:
a. Access your personal data
b. Request correction of inaccurate information
c. Request deletion of your data (where legally permissible)
d. Opt out or promotional communications
To exercise these rights, please contact us using the details provided below.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Policy
We may revise this Privacy from time to time, Any updates will be posted on this page along with a revised “Effective Date”. We recommend reviewing this policy periodically.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, Please contact us at:
Aladin Courier Service Limited
E-mail: info@aladincourier.com
Hotline: 09649-303040